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锦江之星旅馆有限公司(以下简称“锦江之星”)与IBM(NYSE:IBM)日前共同宣布,为实现企业提高赢利水平,加速市场扩张战略,旨在便捷服务顾客、统一优化管理与智能分配客源的呼叫中心正式上线。“锦江之星呼叫中心实施整合管理项目”充分利用并集成了锦江之星现有技术、设备,通过标准化流程再造和IT层面互联互通的技术整合,全面提升了
Jinjiang Inn Company Limited (hereinafter referred to as “Jin Jiang Inn”) and IBM (NYSE: IBM) jointly announced a few days ago that in order to realize the enterprise to raise the level of profitability and accelerate the strategy of market expansion, the Company aims to provide convenient service to customers, unify and optimize management Intelligent distribution of the source of the call center formally launched. “Jinjiang Star Call Center implementation of integrated management project ” Jinling Star fully utilize and integrate the existing technology, equipment, through standardized process reengineering and IT integration of the technical level of interoperability, improved