信息传播是影响学生突发事件处置进程的关键变量,受众传播期待的满足程度对突发事件的处置有着重要影响。同情、责任、逆反、归咎、好奇和从众等心理需要引发了受众的传播期待。把握和改变受众的态度,引导受众的价值取向和提高传播的信度与效度是满足受众传播期待的重要策略。 Information dissemination is a key variable that affects the process of students’ emergency handling. The degree of satisfaction of the expected audience diffusion has an important influence on the handling of emergencies. Sympathy, responsibility, rebellion, ascribe, curiosity, and other psychological needs led to the spread of the audience expectations. To grasp and change the audience’s attitude, to guide the audience’s value orientation and to enhance the credibility and effectiveness of communication is an important strategy to meet the expectations of the audience.