网络购物已发展成国人消费生活中举足轻重的一部分,很多老年人也开始尝试这一新鲜的购物方式。然而,因网购所引起的纠纷也数不胜数,虚假信息、假冒伪劣产品不断充斥着互联网,侵害和困扰着广大网络消费者。数据显示,连续5年来网上支付交易额翻番增长,而另一方面,互联网消费投诉量也在不断攀升。 Online shopping has developed into a very important part of the country’s consumer life, and many elderly people have begun to try this new way of shopping. However, the disputes caused by online shopping are also innumerable. Fake information, fake and shoddy products are constantly flooded with the Internet, infringing and afflicting the majority of online consumers. The data shows that the amount of online payment transactions has doubled in the past five years, and on the other hand, the number of Internet consumer complaints has also been rising.