一般人都认为，管理者爬到金字塔顶端时，工作就不会再那么繁琐复杂了，但这并非是管理者实际工作的描述。要轻松愉快地胜任这份工作，管理者就必须掌握以下５种能力： １．成功的管理必须保持信息的灵通。他们知道通过正式渠道所听或看到的消息往往是经过筛选的，与真相有差距 Most people think that when managers climb to the top of the pyramid, the work will not be so complicated, but this is not a description of the actual work of managers. To be comfortable and competent in this job, managers must have the following five abilities: 1. Successful management must maintain well-informed information. They know that the information they hear or see through formal channels is often screened and has a disparity with the truth