1信息技术层面上存在的主要问题及应对措施用电信息采集系统的应用,改变了传统的营销模式,同时也给执行中的电价在技术层面上带来了新的难题,这些问题处理不好,不仅影响到客户对供电企业的满意度,而且也会给供电企业本身的发展带来负面影响。SG186营销系统中电价信息沟通不畅。由于远程集抄技术的应用,早已免去了抄表人员到现场抄表的繁重任务,同时也使供电企业工作人员很少有机会与用电客 1 Main problems and countermeasures at the level of information technology The application of electricity information collection system has changed the traditional marketing mode and also brought new challenges to the electricity price in the implementation at the technical level, which are not handled well , Not only affect the customer satisfaction of the power supply business, but also to the power supply business itself has a negative impact on the development. SG186 poor communication system in the price of electricity marketing information system. Due to the application of remote collecting technology, meter reading staff have long been removed from the heavy task of on-site meter reading, but also make the power supply enterprise staff have few opportunities and electricity customers