数字图书馆时代,面对图书馆的馆藏资源数字化,网络资源共享化,用户需求多样化的现状,要求高校图书馆要改变用户服务模式。因此,高校图书馆需调整管理模式和策略;图书馆员改变服务理念,转变角色,提高自身的业务能力、科研水平,加强和读者沟通,和用户一起阅读、和用户一起提升。 In the era of digital library, in the face of the digitization of the library’s collection resources, the sharing of network resources and the diversification of user’s needs, it is necessary for the university library to change the service mode of users. Therefore, the university library needs to adjust the management mode and tactics; the librarian changes the service concept, changes the role, enhances own business ability, the scientific research level, strengthens the communication with the reader, reads together with the user, enhances along with the user.