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本文阐述了信任,特别是组织信任的内涵与构建进行,深入分析了组织信任建立的决定因素,在此基础上架构了基于领导者层次的组织信任框架,进而提出领导者行为和人格特质中所显示的可信度是赢得组织信任的核心;由组织不同层次的领导者所形成的领导团队是传递组织信任的途径;领导者制定的组织制度和营造的组织文化是促进信任关系形成和发展的有效机制。
This article elaborates the connotation and construction of trust, especially organizational trust, and deeply analyzes the determinants of organizational trust establishment. Based on this, it constructs a framework of organizational trust based on the leader level, and then puts forward the concept of leadership behavior and personality traits The credibility that is displayed is the core of winning the trust of the organization. The leadership team formed by leaders at different levels of the organization is the way to pass the trust of the organization. The organizational system and the organizational culture established by the leaders promote the formation and development of the trust relationship Effective mechanism.