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ISO9001质量管理体系着重于建立组织的体系化管理,着眼于产品和服务形成的全过程,具有标准化、科学化、规范化的特点。金融科技企业孵化器是通过实施一系列企业支持资源和服务,帮助初创科技企业克服初创期和成长中的困难,加速科技型中小企业的发展。随着孵化器建设从硬件建设逐步转变为更加注重提升软服务的能力,因此运用ISO9001质量管理体系改进科技企业孵化器管理服务模式就具有重要的意义,通过把ISO9001质量管理体系相关质量要素完整,有机地体现在孵化服务过程中,有利于形成规范化的孵化服务体系;有利于明确孵化器服务人员在服务企业过程中的任务、岗位职责和工作程序,增强质量管理理念和团队协作意识。
ISO9001 quality management system focuses on the establishment of systematic management of the organization, focusing on the whole process of the formation of products and services, with the characteristics of standardization, scientization and standardization. Financial Technology Business Incubator is to help start-up technology enterprises to overcome the difficulties in initial stage and growth by implementing a series of enterprise support resources and services so as to accelerate the development of science and technology small and medium-sized enterprises. With the gradual transformation of incubator construction from hardware construction to more emphasis on the enhancement of soft services, it is of great significance to use the ISO9001 quality management system to improve the management model of science and technology business incubators. By integrating the relevant quality elements of the ISO9001 quality management system organically Reflected in the incubator service process is conducive to the formation of a standardized incubator service system; is conducive to a clear incubator service staff in the process of service tasks, job responsibilities and working procedures, and enhance the concept of quality management and teamwork awareness.