集体上访，特别是越级集体上访现象，反映出有些基层单位存在着信访渠道不畅通，领导干部对群众信访工作不重视，处理来信来访被动应付、不及时等问题。为了使劳动关系矛盾能够及时化解在基层和萌芽状态，应当着力改进和加强工会信访工作，以避免问题久拖不决，造成矛盾激化和 Collective petitions, especially the more petty collective petitions, reflect the fact that some grassroots units do not have a smooth channel for petitions and letters, the leading cadres do not attach importance to petitioning work for the masses, handle the cases handled by letters and calls voluntarily, and are not timely handled. In order to promptly resolve the contradictions in labor relations at the grassroots level and in the bud, efforts should be made to improve and strengthen the petition work of trade unions so as to avoid long delays and make the conflicts intensify.