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孙女士平时热衷网购,前不久,她在天猫商城一家品牌旗舰店看中了一款真丝围巾。孙女士仔细看了商品介绍,上面写着:围巾主要材质是蚕丝,蚕丝成分为90%-95%,卖家还在下方附有蚕丝和其它合成纤维的对比图。此外,卖家还在网页显眼处标明了“假一赔万”的承诺,孙女士随后以199元价格买下了它。两天后,快递员送货上门,孙女士迫不及待拆包,发现丝巾明显不是蚕丝材质,手感不对劲,似乎没那么柔软。她和卖家交涉,要求退款并赔钱,而卖家却说,他们只说这款
Ms. Sun usually eager to online shopping, not long ago, she was in Lynx Mall a brand flagship store fancy a silk scarf. Ms. Sun carefully read the product description, which read: The main material is silk scarves, silk composition of 90% -95%, the seller is still below with silk and other synthetic fiber comparison chart. In addition, the seller is still prominently marked on the page promised “fake a compensable million ”, Ms. Sun then bought it for 199 yuan price. Two days later, the courier home delivery, Ms. Sun could not wait to unpacking and found that silk scarf is obviously not material, feel wrong, it seems not so soft. She negotiated with the seller, asking for a refund and losing money, but the seller said they only said this