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大多数论述公司战略的文献都认为核心竞争力概念和业务过程概念具有某种孪生关系。核心竞争力帮助高层管理人员回答“我们应该做什么”这一基本问题,而业务过程概念则提出了“我们应该怎么做”的问题。这两个概念都是建立在同一观念的基础上:公司是一个由一系列业务过程组成的?
Most of the literature on corporate strategy considers the concept of core competencies and business process concepts to have some sort of twinning. Core competencies help top managers answer the basic question, “What should we do?”, And the concept of business processes raises the question of “What should we do?” Both concepts are based on the same notion: is the company a series of business processes?