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未来的银行什么样?它与我们现在看到的银行有何不同?在9月举行的2003年金融展上,北电网络向观众展示了未来的银行模式——多媒体银行。多媒体银行是将电话、手机、电脑、电视和 ATM 等接入手段整合在一起,为客户提供自助式金融服务。按照一般的成本测算,多媒体银行的实施成本只有传统银行的60%,因而可以帮助银行降低经营成本。同时,与传统银行相比,多媒体银行能够为客户提供24小时不间断的金融服务。这种金融自助服务模式,代表了未来银行的发展方向。其实,电话银行、手机银行和网上银行的出现,已经使银行客
What is the future of the bank? What is the difference with the banks we now see? Nortel Networks showcased its future banking model, the Multimedia Bank, at the 2003 Financial Exhibition in September. Multimedia banks integrate telephony, cell phones, computers, televisions and ATM access to provide self-service financial services to their clients. According to the general cost estimates, the implementation cost of multimedia banks is only 60% of that of traditional banks, which can help banks reduce operating costs. At the same time, multi-media banks offer their customers 24/7 financial services compared to traditional banks. This financial self-service model represents the future direction of the bank. In fact, the emergence of telephone banking, mobile banking and online banking has enabled bankers