柴新建算是最早的一批“海归”,1996在法国获得博士学位之后,他回国加盟小天鹅集团。从最初的工程师做起,直到今天集团副总裁,上市公司的总经理,合资公司的副董事长,柴新建走过了一条“从士兵到将军”的道路。三年前,柴新建将六西格玛体系引入小天鹅集团,从此,人的管理开始了一场不见硝烟的变革。然而,三个公司,三个体制:集团为国有企业,另外两家分别为上市公司和合资公司,这位“将军”如何在三个“性格”迥异的企业中施展他的用兵之道呢? Chai Xinjian was one of the earliest batch of “returnees”. After obtaining his doctorate in France in 1996, he returned to join Little Swan Group. Starting from the original engineers, until today, group vice president, general manager of listed companies, vice chairman of the joint venture, Chai Xinjian passed a “from soldier to general” road. Three years ago, Chai Xinjian introduced the Six Sigma system to the Little Swan Group. From then on, human management began an immutable change. However, there are three companies and three systems: the group is a state-owned enterprise and the other two are listed companies and joint ventures. How does this “general” exert his tactics in the three “character” enterprises?