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中国人寿保险股份有限公司无锡市分公司在进行新型经营体系改革并实施展管分离后,客户服务中心承担了服务客户的绝大部分工作,其最重要使命就在于整合一切资源形成尽可能满足内外部客户一切需求的“服务竞争力”优势。它的内涵在于为企业增强赢得客户的吸引力、提升战胜对手的竞争力、创造整合资源为客户创造有效商业价值的转化力,
After the reform of the new management system and the separation of management and management, China Life Insurance Co., Ltd. Wuxi Branch undertakes most of the work of serving clients. Its most important mission is to integrate all the resources to form as far as possible All the needs of external customers “service competitiveness ” advantage. Its connotation is to enhance the attractiveness of customers to win customers, enhance the competitiveness of their opponents, and create a transformation of the power to create effective business value for customers,