有很多企业已经清楚的认识到，直接贴近顾客是信息时代企业竞争的关键。那么该如何留住顾客．与顾客建立最有效的关系呢？世界第一大个人计算机厂商（根据今年第一季度的统计）——戴尔电脑公司最著名的一点就是其出色的顾客关系。 大家可能都已经知道，戴尔电脑所首先采取的网 There are many companies have clearly realized that direct close to the customer is the key to business competition in the information age. Then how to retain customers. Establish the most effective relationship with the customer? The world's largest PC maker (based on the first quarter of this year's statistics) - Dell Computer Company's most famous point is its excellent customer relationship. We may already know that Dell Computer first taken by the network