服务外包产业是是一个以人才集聚的产业,是蓬勃发展的“智慧”型产业。然而,目前企业普遍存在人才短缺的情况,尤其是高端人才缺乏,高端人才匮乏制约了我国服务外包行业的良性发展,严重制约我国服务外包产业的转型升级。因此,服务外包高端人才的培养成为重中之重,本文分析了目前高校在高端人才培养方面存在的问题并给出了建议。 Service outsourcing industry is a gathering industry with talents, which is a thriving “smart” industry. However, there is a widespread shortage of qualified personnel in enterprises, especially the lack of high-end professionals and the lack of high-end qualified personnel, which restrict the healthy development of China’s service outsourcing industry and severely restrict the transformation and upgrading of China’s service outsourcing industry. Therefore, the cultivation of high-end talents in service outsourcing is the most important task. This article analyzes the existing problems in the field of high-end talent cultivation in universities and gives some suggestions.