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改革开放30年也是中国民航业快速发展的30年,特别是近10年来,伴随着互联网的快速发展,旅客的消费行为也悄悄地发生了改变:卖方市场变成了买方市场:民航业逐步变得运力过剩;出行目的多元化:商务、探亲访友、甚至是为了躲避雾霾而产生的旅游需求;购票渠道多元化:传统代理人、在线代理人、航空公司网站、垂直搜索、竞价平台等,由于电子票代替了纸票,旅客购票和支付更加便捷。航空公司是民航客运市场上的一个重要环节,一
30 years of reform and opening up is also the rapid development of China’s civil aviation industry for 30 years. Especially in the recent 10 years, with the rapid development of the Internet, the consumer behavior of consumers has quietly changed: the seller’s market has become a buyer’s market: the civil aviation industry has gradually changed Have excess capacity; diversification of travel purposes: business, visiting relatives and friends, and even to avoid the haze arising from tourism needs; Ticketing channels diversified: traditional agents, online agents, airline sites, vertical search, auction platform Etc., due to electronic tickets instead of paper tickets, passengers tickets and pay more convenient. Airline is an important part of the civil aviation passenger market, one