“21世纪是质量世纪”的观点,是世界著名质量管理专家朱兰博士提出来的。他的这一观点,鼓舞着世界各国的广大质量工作者为创造高质量的人类社会而努力奋斗着。 1998年5月7日,中国质量管理代表团参加美国质协第52届年 “21st century is the quality of the century,” the point of view, is the world's leading quality management expert Dr. Zhu Lan put forward. His view has inspired the vast numbers of quality workers in all countries in the world to work hard to create a high-quality human society. On May 7, 1998, a Chinese quality management delegation participated in the 52nd Annual Meeting of the American Association for Quality Assurance