质量管理(QC)小组作为企业内群众性质量管理活动的一种有效途径,是员工围绕企业经营战略、方针目标和现场存在的问题,以改进质量、降低消耗为目标而运用管理理论和方法开展活动的组织。QC小组活动是企业提高工作质量和服务质量、提升员工素质、发挥个人聪明才智、增强市场竞争力的有效途径,但在我国的普及面和活动效果 Quality management (QC) team as an enterprise quality management activities of the mass of an effective way is that employees around the business strategy, principles and objectives and site problems, to improve quality and reduce consumption as the goal of the use of management theory and methods to carry out Activities of the organization. QC group activity is an effective way for enterprises to improve the quality of work and service quality, improve the quality of employees, give play to their talents and enhance their market competitiveness. However, in our country’s popularity and activities