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最早的危机管理辨证思想诞生在中国,而直到20世纪60年代初危机管理这一个概念才首次被美国学者提出。危机管理作为一门学科是决策学的一个重要分支,被运用于外交、国际政治、企业营销等多个领域。应对危机的管理能力越来越体现出组织的公关能力和行政能力。我国对于危机与危机管理的系统理论研究起步较晚,直到19世纪末国内企业微观层面才出现最早的危机管理实践。本为旨在讨论为何我国的危机管理从2000年开始。
The earliest crisis management dialectics was born in China, and it was not until the early 1960s that the concept of crisis management was first proposed by American scholars. As a discipline, crisis management is an important branch of decision-making. It has been applied in many fields such as diplomacy, international politics and corporate marketing. Managing the crisis more and more reflects the organization’s PR ability and administrative ability. China’s system theory research on crisis and crisis management started later, and the earliest crisis management practice did not appear until the 19th century at the micro level of domestic enterprises. This is intended to discuss why China’s crisis management began in 2000.