一、问题的提出经常看到超市收银台处排队严重,每个队伍二十几人,买瓶矿泉水也要排半个小时,淡季时,超市门可罗雀,可是仍开有很多的收银口,导致人力资源的浪费。因此,希望能找到根据顾客数量(到达密度),以及顾客购物数量和顾客支付方式的最适宜的超市收银口的安排。 First, the issue is often seen at the supermarket cashier at the queue is serious, each team of more than 20 people, buy mineral water bottles have to row for half an hour, off-season, the supermarket can be very small, but still open a lot of cash register, leading to Waste of human resources. Therefore, it is desirable to find the most suitable supermarket cash register arrangement based on the number of customers (arrival density), and the number of customers shopping and customer payment methods.