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由施乐公司于20世纪70年代末首创、经美国生产力与质量中心系统化和规范化的企业标杆管理,与企业再造、战略联盟一起并称为20世纪90年代的三大管理方法。标杆管理是一种辨识最佳的企业实践并进行学习的过程。通过辨识最佳绩效及其实践途径,企业可以准确地评估本企业的绩效,明了本企业在国内外行业中所处的地位和自己的态势及其需要改进的地方,从而设定适合本企业发展的近期和远期奋斗目标。这样设定的目标,含义明确,达成途径清楚,既可信又可行,能促使企业信心百倍
Founded by Xerox Corporation in the late 1970s, the company’s benchmarking system is systematized and standardized by the US Productivity and Quality Center. Together with the enterprise reengineering and strategic alliances, it is also known as the three major management methods of the 1990s. Benchmarking is a process of identifying the best business practices and learning. By identifying the best performance and practices, companies can accurately assess the performance of their businesses, understand the company’s position in the domestic and foreign industries and their own situation and the need for improvement, so as to set the appropriate business development The immediate and long-term goals. This set of goals, the meaning is clear, reached a clear path, both credible and feasible, can promote business confidence