公交车是都市社会的主流交通工具之一,在快节奏的生活和激烈的社会竞争下,人与人之间缺少交流,人们对陌生人极具防备心理,在公交车上出现了一幕幕让座与不让的尴尬场面。基于情感化设计理论,通过市场调查、网络调查和用户访谈,对让座过程中出现的问题进行分析,试图通过电子声光让座系统的设计,将用户想要直接交流的语言以及内心想要表达的意思用指示灯显示的方式来含蓄的表达出来,更加人性化的考虑到人的心理需求,减少甚至避免在公交车上一些尴尬的事情发生。 Buses are one of the mainstream means of transport in urban society. With fast-paced life and fierce social competition, there is a lack of communication between people. People are highly prepared for strangers. There are scenes in buses And not to allow the embarrassing scene. Based on the theory of emotional design, this paper analyzes the problems appearing in the seating process through market surveys, network surveys and user interviews. Through the design of the electronic sound and light seating system, the language that users want to communicate directly with The meaning of the indicator shows the way to subtle expression, more humane take into account the psychological needs of people, reduce or even avoid some embarrassing things in the bus.