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*梁先生,山特公司对产品实行三年保固/保修,请问,是在什么样的市场情况下,山特公司实行的三年保修制度呢? 梁:UPS自从进入中国市场,迅速蓬勃发展起来,各种品牌争相涌现,但是也出现了一些鱼目混珠的现象,为了追求市场利润,产品保修时间短、售后服务缺乏应有管理的情况也随之出现,这些做法严重损害了用户的利益,也是极其不负责任的,一些重要部门,如银行、邮电等,网络使用的产品都是三年的更新率,很显然,做为保护网络环境的UPS,一年或者二年的保修期是远远不够的,如果因为外设的原因,影响了整个系统的运行,是非常
*Mr. Liang, Shante Company implements a three-year warranty/warranty on the product. In what kind of market conditions is it, Santech has implemented a three-year warranty system? Liang: UPS has rapidly flourished since entering the Chinese market. A variety of brands have emerged, but there have also been some fisheye phenomenon. In order to pursue market profits, short product warranty time and lack of after-sales service management should also appear. These practices have seriously damaged the interests of users and are extremely ineffective. Responsible, some important departments, such as banks, post and telecommunications, etc., are using three-year update rates. It is clear that as a UPS that protects the network environment, the one-year or two-year warranty period is not enough. , if it is because of peripherals, it affects the operation of the entire system.