供电企业作为电力能源消费过程中的中间环节,最重要的是为广大用电客户服务,以优质的服务占有市场、开拓市场。在新形势下,电力企业与客户的关系必须从管理和被管理提升为服务和被服务的关系,这是电力企业与客户惟一正确的关系,也是电力市场化赋予的新的内涵。本文从 As the middle part of the process of electricity energy consumption, power supply enterprises are the most important for the majority of electricity customer service, high quality services to occupy the market, open up the market. Under the new situation, the relationship between power enterprises and customers must be promoted from being managed and managed to the relationship between service and service. This is the only correct relationship between power enterprises and customers and a new connotation given by the marketization of electricity. This article from