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目的:探讨护理流程优化在创建优质护理服务中的作用。方法:医院自2015年6月开始优化护理流程,分别从优化护理流程前后收治的患者中各随机选取90例患者作为对照组和观察组。比较优化护理流程的临床效果。结果:观察组的满意度和对护理质量的评分高于对照组,感染发生率明显低于对照组(P<0.05)。结论:优化护理流程在创建优质护理服务中不仅能够有效提高护理质量,而且能降低感染发生率。
Objective: To explore the role of nursing process optimization in creating quality nursing service. Methods: The hospital started to optimize the nursing process since June 2015, and randomly selected 90 patients as the control group and the observation group from the patients treated before and after optimization of the nursing process. To optimize the clinical effect of nursing process. Results: The satisfaction of the observation group and the score of nursing quality were higher than those of the control group, and the incidence of infection was significantly lower than that of the control group (P <0.05). Conclusion: Optimized nursing process can not only effectively improve nursing quality, but also reduce the incidence of infection in the creation of quality nursing services.