在经营中给顾客惊喜,不是口头上说说,而是要在实际行动中体现出来。当今信息时代,企业市场部通过各种方式收集到越来越多的客户信息,而客户同时也获得更加丰富的卖方信息。这个时候,产品本身不再是最重要的,重要的是人们如何对 Surprise customers in the business, not to talk about it, but to reflect in the actual action. In today’s information age, Corporate Marketing collects more and more customer information in a variety of ways, and customers also gain richer seller information. This time, the product itself is no longer the most important, the important thing is how people are right