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2013年9月8日,由中国商业联合会、中国保护消费者基金会主办的“第六届全国售后服务评价活动”在北京揭晓。澳柯玛在众多企业中脱颖而出,获得“全国售后服务十佳单位奖”。这也是澳柯玛连续三届获得全国售后服务十佳单位。目前,中国家电产业飞速发展,家电厂商迫于市场竞争压力以及服务需求的不断提高,企业的整体利润空间越来越小,随着服务成本的翻倍增加,与不断上涨的消费水平形成了矛盾体。服务市场体系建设
On September 8, 2013, the “Sixth National After-sales Service Evaluation Activity” sponsored by the China Business Federation and China Consumer Protection Foundation was unveiled in Beijing. Aucma stand out in many enterprises, won the “National Top Ten service unit award.” This is also Aucma three consecutive national top ten units after-sales service. At present, the rapid development of China’s home appliance industry, home appliance manufacturers forced by market competition and service demand continues to improve, the overall profit margins of enterprises getting smaller and smaller, with the doubling of service costs, rising costs and the formation of a contradiction body. Service Market System Construction