激励的技巧需要决定着激励的成败。人的行动受需要所激发和指导,直至需要的目标实现,产生的紧张才消失。因此,要调动职员的积极性,管理者一定要知道他们的基本需要,把这些需要同绩效奖励制度紧密结合起来。一、激励同操纵的区别激励工作非常困难,根源在于人的需要既不能直接看见,又不容易测定。确实,一个普通的工程师对自己的主要需求往往可能难以启口。因此,管理者要能摸清楚在下属的价值观念中最重要的真正 The skills of motivation need to determine the success or failure of motivation. Human actions are motivated and guided by the need until the desired goal is achieved, and the tension that is generated disappears. Therefore, to mobilize the enthusiasm of the staff, managers must know their basic needs and closely integrate these needs with the performance incentive system. First, the difference between motivation and manipulation is very difficult to motivate the work. The root cause is that people’s needs can neither be directly seen nor easily measured. Indeed, it is often difficult for an ordinary engineer to find out his main needs. Therefore, managers must be able to understand the most important real value of their subordinates.