2000年全国公证机构开始实行体制改革以来,公证行业得到了突破式的发展,各公证机构办理公证的数量及收费呈几何式增长。但是在取得正面成绩的同时,近几年公证投诉复查案件也悄然呈现增长态势。如同处理医患关系一般,公证投诉复查的处理不但耗费了各公证机构大量的人力物力,同时也给公证执业人员增加了压迫感,甚至在损害公证的公信力。另一方面,公证机构在处理公证投诉复查时 Since the introduction of the system reform by the notary public in 2000, the notarial industry has achieved a breakthrough in development. The number of notary public notarised and the fees and charges collected by notary public institutions have increased in a geometric way. However, while achieving positive results, the review cases of notarized complaints have also quietly shown growth in recent years. As the treatment of doctor-patient relationship, the handling of notarized complaints not only consumed a large amount of manpower and resources of notary offices, but also increased the pressure of notarization practitioners, and even undermining the credibility of notary. On the other hand, the notary office is handling re-examination of notarized complaints