在改革大潮中,我们如何在竞争中争得生源,使幼儿园立于不败之地呢?通过学习,我们认识到,必须要提高全体保教人员的服务意识和工作质量,才能赢得家长的信赖。 一、抓服务公约的落实 每学期初,我们都组织全体教职工学习本园制定的《服务公约》,强化服务观念,提高教职工为家长、幼儿服务的意识。如,过去老师们一味强调幼儿来园的时间,一方面是为了保证幼儿早锻炼.另一方面也是为了便于统计人数,好管理。在强化服务观念以后,老师们对这 In the tide of reform, how can we win the students’ resources in the competition and make the kindergarten invincible? Through our study, we realized that we must enhance the service consciousness and work quality of all the education staff in order to win the trust of the parents. First, grasping the implementation of the service convention At the beginning of each semester, we have organized all faculty members to study the “Service Convention” formulated by the Park, strengthen the service concept and raise the awareness of staff and workers for parents and child care services. For example, in the past, teachers always stressed that children come to the park time, on the one hand to ensure early training children. On the other hand also for the convenience of statistics, good management. After strengthening the service concept, the teachers are right about it