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金融消费者权益保护,最根本的要靠顶层设计,确保在制度、信息、调解、教育等方面从“行业本位”转向“客户本位”金融消费者是消费者概念在金融领域的延伸,保护金融消费者的合法权益,对维护社会公平正义、促进社会和谐、保持金融稳定、推动金融行业健康发展至关重要。金融消费者权益保护,最根本的要靠顶层设计,在制度、信息、调解、教育等方面从“行业本位”转向“客户本位”。
Financial consumer protection, the most fundamental depends on the top-level design, to ensure that the system, information, mediation, education, etc. from the “industry-based” to “customer-based” financial consumers are consumer concepts in the financial sector To extend and protect the legitimate rights and interests of financial consumers is essential to maintaining social fairness and justice, promoting social harmony, maintaining financial stability and promoting the healthy development of the financial industry. The protection of the rights and interests of financial consumers, the most fundamental depends on the top-level design, in the system, information, mediation, education, etc. from the “industry-based” to “customer-based”.