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现实情况是,领导人必须能够立刻做出快速反应,并抓住机会。因此,归根结底,我认为,可以减小错误决策风险的最佳流程——无论是一系列的测试、克服障碍,还是应用测评工具——应该是快速而灵活的,而且应该主要是非正式的。重要的是,要进行试验,要相信直觉,而且要听从灵感的启示。这并不是说决策流程不应该严谨周密:仔细进行分析,吸取所有数据,而且也要纳入一些正规流程。但是,不能向几百人征求意见。小心试探相关群体——客户、供应商、竞争对手——的态度,并试图找到某个你可以信赖的人,而这个人在当下问题上没有一己之私的议程。
The reality is that leaders must be able to react quickly and seize the opportunity. So, ultimately, I think the best process that can reduce the risk of wrong decision-making - be it a series of tests, overcoming obstacles, or applying measurement tools - should be fast and flexible and largely informal. It is important to experiment to believe intuition and to follow the inspiration of inspiration. This is not to say that the decision-making process should not be rigorous: carefully analyze it, draw all the data, and incorporate some formal processes as well. However, hundreds of people can not be consulted. Carefully test the attitude of the relevant groups - customers, suppliers, competitors - and try to find someone you can trust who has no personal agenda for the moment.