个体经营服务要讲三个“十”明宗伸一、售货的＂十＂字用语：顾客＂您好＂说在前；牢记＂请＂字礼当先；道歉说声＂对不起＂；＂谢谢＂经常挂嘴边；道别时候说＂再见＂。二、服务的＂十＂个一样；开门闭店一样主动热情；客多客少一样认真负责；情绪高和情绪低一样耐心；有... Personal business services to talk about the three “ten” Mingzong one, the sale of the “ten” words: the customer “Hello” said in the previous; keep in mind “please” the word ceremony first; apology to say “sorry”; “thank you” often Say goodbye when you say goodbye. Second, the service of the “ten” the same; open the door closed shop as active enthusiasm; off more than the same passenger is equally responsible; emotional high and emotional low as patience;