提供自助式服务是当今社会服务业的一种发展趋势 ,邮局提供自助式服务亦属必然。作为传统邮局的一种补充形式 ,自助邮局体现了邮政服务的新观念 ,是用户用邮的一种新模式。在自助邮局里 ,用户面对的是各种自助服务设备 ,用户可根据需要向设备发出指令轻松用邮。除了正常的检修 Providing self-service is a trend in the social service industry today. It is inevitable for post offices to provide self-service services. As a supplement to the traditional post office, self-service post office reflects the new concept of postal service and is a new mode for users to use postal service. In the self-service post office, the user is faced with a variety of self-service equipment, users can send instructions to the device according to need easily mail. In addition to the normal overhaul