论文部分内容阅读
与全球电信业整体疲软形成鲜明对比,中国电信行业正在迎接全新的发展。随着中国电信拆分,新网通成立以及联通公司的不断壮大,中国电信市场的运营格局正在发生剧烈的改变。从信息技术的角度,中国惠普有限公司企业系统集团副总裁兼电信客户部总经理杨华认为,全面优化已有的技术支持平台,在网络管理、整合业务运营和新业务开拓等方面加大投入,以迅速推出全新服务,确定最有价值的用户,优化现有资源,最终有效突破发展瓶颈是中国电信运营企业的当务之急。个性化增值服务是趋势从目前各家电信公司不断完善的服务项目与服务质量来看,中国电信企业正在全面步入一个高增值竞争的时代。杨华认为,现在的电信运营商要考虑为用户提供更有价值的服务,不仅仅是提供语音服务,而是提供更多的高增值服务,而且每家运营商的高增值服务将是个
In stark contrast to the overall weakness in the global telecom industry, the telecom industry in China is embracing a brand new development. With the split of China Telecom, the establishment of CNC and the continuous expansion of China Unicom, the operation pattern of China’s telecom market is undergoing drastic changes. From the perspective of information technology, Yang Hua, vice president of China Hewlett-Packard Co., Ltd. Enterprise Systems Group and general manager of telecom customer department, believes that comprehensively optimizing the existing technical support platform and increasing investment in network management, integrated business operation and new business development In order to promptly launch new services, identify the most valuable users, optimize existing resources and finally effectively break the bottleneck of development, it is a top priority for China’s telecom operators. Personalized value-added services are the trend From the current telecom companies continue to improve the quality of services and services, the Chinese telecom companies are fully entered a high value-added competition era. Yang Hua believes that the current telecom operators to consider to provide users with more valuable services, not only to provide voice services, but to provide more high value-added services, and each carrier’s high value-added services will be a