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[目的]研究成都市110接警员的人格特征、心理健康状况及其应对方式,并探讨三者的相关性。[方法]采用艾森克人格问卷(EPQ)、症状自评量表(SCL-90)及应对方式问卷对102名接警员进行评定,并进行相关性分析。[结果]110接警员人格特征在EPQ问卷评定中显示,内外向维度高于常模具有统计学意义,而神经质、精神质维度及掩饰性得分显著低于常模且具有统计学意义;110接警员心理健康状况在SCL-90各因子分中除恐怖、人际关系、偏执外其余因子得分均高于常模,且具有统计学意义;110接警员的应对方式除解决问题和退避之外,其他各因子与正常对照相比具有统计学意义;110接警员EPQ各维度与应对方式因子分存在不同程度的相关,SCL-90阳性因子项目与不成熟的应对方式呈正相关。[结论]110接警员人格特征影响其应对方式,且110接警员心理健康状况及应对方式较正常人偏低,积极应对能有效地改善心理健康水平。
[Objective] To study the personality, mental health status and coping style of 110 police officers in Chengdu City and to explore the correlation between the three. [Methods] 102 APs were assessed by EPQ, SCL-90 and coping style questionnaire, and correlation analysis was conducted. [Results] Personality characteristics of 110 police officers in the EPQ questionnaire assessment showed that the external and internal dimensions were higher than the normal model was statistically significant, while neuroticism, mental quality and disguise scores were significantly lower than the norms and statistically significant; 110 alarm Mental health status of all SCL-90 factors in addition to terror, interpersonal relationships, paranoid other factors outside the score were higher than the norm, and with statistical significance; 110 cops to answer the way in addition to solving problems and evasion, the other There was statistical significance between each factor and the normal control. There was a correlation between the dimensions of coping with EPQ and coping style factors, and there was a positive correlation between SCL-90 positive factors and immature coping styles. [Conclusion] The personal characteristics of 110 police officers affected their coping styles, and the mental health status and coping style of 110 police officers were lower than the normal ones. Active coping can effectively improve the mental health level.