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在每一个班集体里，或多或少都有这么一些“问题”学生，他们迟到、旷课，不交作业，顶撞老师，甚至打架、斗殴。对待这些同学，大家或许早已习惯了避之则吉，或者孤立歧视，却极少有人想到要去了解、关心他们。没有人天生就喜欢惹事生非、讨人嫌，如果能有更多的人、更好的方法，让他们敞开心扉，谁能说“问题”学生不能改造成模范学生呢？
It’s an average morning for 13-year-old Loretta Cook. Like thousands of kids, Loretta’s a problem at school. Two thousand are sent home every day and 6000 are 1)expelled each year. Classroom behavior is at an all-time low.
Teacher: Loretta’s on a downhill 2)spiral at the moment: lack of homework, lack of respect,3)punctuality to lessons, just a general attitude.
Now 4)at their wit’s end, Loretta’s mom and her teachers will attempt something that’s never been tried before. They plan to transform Loretta at home.
Miss Dudley: (To Loretta) We’ve decided that I’m going to come and stay with you for the week.
Miss Dudley’s first challenge will be how to get Loretta to start doing homework.
Loretta: I didn’t actually do anything. I knew it when I’m on the start. I was 5)flicking through the books and then I just got really bored.
It’s six o’clock and Miss Dudley’s first dinner time with the family. After dinner, Miss Dudley is interested in who does what about the house.
Miss Dudley: What happens now? Do the girls just…?
Mother: I usually get the washing up done. Very rarely do the children do anything. Not one of them would wash up unless I asked them to, and then I probably wouldn’t get it done properly anyway. If I force the issue, it will be a full-scale 6)hysterical7)outburst.
Miss Dudley: In the classroom we have rules that the kids have to stick to and stuff that they absolutely have to do. It’s just a basic expectation of what we’ll expect them to behave like. What she needs to know is that you’re the one that’s in charge.
Eight AM and the family just make it out the door on time, but when they arrive there’s a problem.
Miss Dudley: Loretta doesn’t want to get out the car right in front of school, so she’s asking Mom to drive to the corner of the car park.
Once out of the car, Loretta gives her teacher the slip and makes her own way to school. But she can’t escape Miss Dudley for long. At 11:30 she’s in her technology class.
Miss Dudley: OK, what happened this morning? ’Cause I didn’t think it was very polite that you just had walked off. I just need you to explain what the difference is getting out where you got out the car and where I got out the car.
Loretta: ’Cause it’s embarrassin’.
Miss Dudley: What, getting out of the car with me, gettin’ out the car being dropped off?
Loretta: Yeah, gettin’ out the car with you.
Miss Dudley: OK, I need you to meet me here, please, at quarter past three, ’cause I’m gonna drive you home today.
But 3:15 comes and goes and there’s no sign of Loretta. After waiting another half hour, Miss Dudley gives up and heads back to Loretta’s house.
Miss Dudley: (To Loretta’s mom) Do you know where Loretta is?
Mother: At her Dad’s.
Miss Dudley: OK.
Mother: She’s decided she doesn’t want to come home. She wants to do what she normally does. You can’t force her to do something she doesn’t want to do.
Miss Dudley drives straight to Dad’s house. She’s determined to get Loretta back home and get her new rules in place.
Miss Dudley: Do you know why you didn’t come to see me?
Loretta: I forgot.
Miss Dudley: Did you?
Loretta: Yeah.
Miss Dudley: And so your mom’s at home now and she’s really upset. She feels like she’s lost control with you.
Loretta: No she hasn’t. She’s only doing that to make me look bad like she does most things.
Miss Dudley: Why would she want you to look bad, Loretta?
Loretta: Dunno. She always does it. She makes things sound worse than they are, and then she says stuff that isn’t true, and if it is true, she twists it. And she’s stressed and she blames it all on me.
Miss Dudley: Has she said that, or is that just how you feel?
Loretta: No, the way she says it, she’s blaming it all on me.
Miss Dudley: How long have you felt like that?
Loretta: Since Mom and Dad have 8)split up.
Miss Dudley: So about two years. So you’re sad.
Loretta: Yes.
Before Loretta’s parents separated, there were no signs of any problems: a well-behaved and9)promising pupil at primary school.
Mother: The real Loretta is loving, caring, thoughtful; that’s the one I want. I want her back.
对于13岁的洛蕾塔·库克来说，这只是个平常的早上。像其他数千小孩一样，洛蕾塔在学校是个问题少女。这类孩子中，每天有两千人被送回家，每年有六千学生被开除出校。此类学生在课堂教学的表现空前地差。
老师：洛蕾塔现在正在走下坡路，基本态度就是：不交作业，不懂得尊重，上课迟到。
最后洛蕾塔的妈妈和老师都无计可施，决定尝试从来都没有试过的方法。他们打算在家里改造洛蕾塔。
达德利老师：（对洛蕾塔说）我们决定让我到你们家跟你呆一个星期。
达德利老师的首项挑战是如何让洛蕾塔开始做功课。
洛蕾塔：我实际上什么都不做。我从一开始就知道了。我翻书的时候就会觉得很闷。
现在是六点钟，是达德利老师初次与库克一家共进晚餐的时候。用过晚饭后，达德利老师很想知道谁来做家务。
达德利老师：现在怎么了？女孩子们就……？
妈妈：通常是我把餐具洗了。基本上，孩子们不做任何事情。如果我不叫她们做，她们谁都不会去洗餐具，而我也很可能不会用适当的方式让她们来干活。要是我硬叫她们去干，家里就会爆发口角大战。
达德利老师：我们在教室里有规定，孩子们必须遵守这些规定并且明白到哪些是自己必须做的。那是我们对他们行为的最基本期望。她需要知道的是，你是那个掌权的人。
早上八点，库克一家才及时出门，但到了学校的时候，问题来了。
达德利老师：洛蕾塔不想直接在学校门口下车，所以她让母亲驶到停车场的角落里。
下了车后，洛蕾塔就避开老师，独自走进学校。不过，她躲不了达德利老师多久。11点半的时候，她就要上达德利老师的科技课。
达德利老师：好了，今早是怎么回事？因为我觉得你这么走掉了不是太礼貌。我要你解释一下我下车的地方和你下车的地方有什么分别。
洛蕾塔：因为太尴尬了。
达德利老师：什么，和我一起下车？还是说被开车送来学校？
洛蕾塔：对，和你一起下车。
达德利老师：好吧，请你在3点15分的时候到这里来找我，因为今天我要把你送回家。
但3点15分过了，洛蕾塔还是没有出现。达德利老师再等了半个小时后就放弃了，她直接去到洛蕾塔的家。
达德利老师：（对洛蕾塔的妈妈说）你知道洛蕾塔在哪儿吗？
妈妈：在她爸家。
达德利老师：好的。
妈妈：她决定了不想回家。她想做平常做的事情。你强迫不了她做她不想做的事情。
达德利老师直接驾车到洛蕾塔的爸爸家。她决心要把洛蕾塔带回家，并且将她的新规矩好好落实。
达德利老师：你没有来找我是什么原因？
洛蕾塔：我忘了。
达德利老师：真的吗？
洛蕾塔：是的。
达德利老师：现在你妈妈在家里很担心。她觉得自己管不住你了。
洛蕾塔：她才不会呢。她那样只是想让我难堪，她大多数时候都这样。
达德利老师：为什么她想让你难堪呢，洛蕾塔？
洛蕾塔：不清楚。她老是这么做的。她把事情往糟糕里说，然后说些不真实的事，遇上真的事，她又把它歪曲。但是她压力很大，然后就把所有问题都往我身上推。
达德利老师：她这么说过？还是你这么觉得？
洛蕾塔：她没说，是她说话的方式，就是把所有问题都往我身上推。
达德利老师：你有这种感觉多久了？
洛蕾塔：从妈妈和爸爸离婚后开始。
达德利老师：也就是差不多两年了。所以你很不开心。
洛蕾塔：是的。
洛蕾塔的父母分开之前，洛蕾塔一点问题都没有：在小学里，她是个表现良好、非常有前途的学生。
妈妈：真实的洛蕾塔是个可爱、有同情心、有想法的孩子——那才是我想要的洛蕾塔。我想她变回原来的样子。
翻译：未几
It’s an average morning for 13-year-old Loretta Cook. Like thousands of kids, Loretta’s a problem at school. Two thousand are sent home every day and 6000 are 1)expelled each year. Classroom behavior is at an all-time low.
Teacher: Loretta’s on a downhill 2)spiral at the moment: lack of homework, lack of respect,3)punctuality to lessons, just a general attitude.
Now 4)at their wit’s end, Loretta’s mom and her teachers will attempt something that’s never been tried before. They plan to transform Loretta at home.
Miss Dudley: (To Loretta) We’ve decided that I’m going to come and stay with you for the week.
Miss Dudley’s first challenge will be how to get Loretta to start doing homework.
Loretta: I didn’t actually do anything. I knew it when I’m on the start. I was 5)flicking through the books and then I just got really bored.
It’s six o’clock and Miss Dudley’s first dinner time with the family. After dinner, Miss Dudley is interested in who does what about the house.
Miss Dudley: What happens now? Do the girls just…?
Mother: I usually get the washing up done. Very rarely do the children do anything. Not one of them would wash up unless I asked them to, and then I probably wouldn’t get it done properly anyway. If I force the issue, it will be a full-scale 6)hysterical7)outburst.
Miss Dudley: In the classroom we have rules that the kids have to stick to and stuff that they absolutely have to do. It’s just a basic expectation of what we’ll expect them to behave like. What she needs to know is that you’re the one that’s in charge.
Eight AM and the family just make it out the door on time, but when they arrive there’s a problem.
Miss Dudley: Loretta doesn’t want to get out the car right in front of school, so she’s asking Mom to drive to the corner of the car park.
Once out of the car, Loretta gives her teacher the slip and makes her own way to school. But she can’t escape Miss Dudley for long. At 11:30 she’s in her technology class.
Miss Dudley: OK, what happened this morning? ’Cause I didn’t think it was very polite that you just had walked off. I just need you to explain what the difference is getting out where you got out the car and where I got out the car.
Loretta: ’Cause it’s embarrassin’.
Miss Dudley: What, getting out of the car with me, gettin’ out the car being dropped off?
Loretta: Yeah, gettin’ out the car with you.
Miss Dudley: OK, I need you to meet me here, please, at quarter past three, ’cause I’m gonna drive you home today.
But 3:15 comes and goes and there’s no sign of Loretta. After waiting another half hour, Miss Dudley gives up and heads back to Loretta’s house.
Miss Dudley: (To Loretta’s mom) Do you know where Loretta is?
Mother: At her Dad’s.
Miss Dudley: OK.
Mother: She’s decided she doesn’t want to come home. She wants to do what she normally does. You can’t force her to do something she doesn’t want to do.
Miss Dudley drives straight to Dad’s house. She’s determined to get Loretta back home and get her new rules in place.
Miss Dudley: Do you know why you didn’t come to see me?
Loretta: I forgot.
Miss Dudley: Did you?
Loretta: Yeah.
Miss Dudley: And so your mom’s at home now and she’s really upset. She feels like she’s lost control with you.
Loretta: No she hasn’t. She’s only doing that to make me look bad like she does most things.
Miss Dudley: Why would she want you to look bad, Loretta?
Loretta: Dunno. She always does it. She makes things sound worse than they are, and then she says stuff that isn’t true, and if it is true, she twists it. And she’s stressed and she blames it all on me.
Miss Dudley: Has she said that, or is that just how you feel?
Loretta: No, the way she says it, she’s blaming it all on me.
Miss Dudley: How long have you felt like that?
Loretta: Since Mom and Dad have 8)split up.
Miss Dudley: So about two years. So you’re sad.
Loretta: Yes.
Before Loretta’s parents separated, there were no signs of any problems: a well-behaved and9)promising pupil at primary school.
Mother: The real Loretta is loving, caring, thoughtful; that’s the one I want. I want her back.
对于13岁的洛蕾塔·库克来说，这只是个平常的早上。像其他数千小孩一样，洛蕾塔在学校是个问题少女。这类孩子中，每天有两千人被送回家，每年有六千学生被开除出校。此类学生在课堂教学的表现空前地差。
老师：洛蕾塔现在正在走下坡路，基本态度就是：不交作业，不懂得尊重，上课迟到。
最后洛蕾塔的妈妈和老师都无计可施，决定尝试从来都没有试过的方法。他们打算在家里改造洛蕾塔。
达德利老师：（对洛蕾塔说）我们决定让我到你们家跟你呆一个星期。
达德利老师的首项挑战是如何让洛蕾塔开始做功课。
洛蕾塔：我实际上什么都不做。我从一开始就知道了。我翻书的时候就会觉得很闷。
现在是六点钟，是达德利老师初次与库克一家共进晚餐的时候。用过晚饭后，达德利老师很想知道谁来做家务。
达德利老师：现在怎么了？女孩子们就……？
妈妈：通常是我把餐具洗了。基本上，孩子们不做任何事情。如果我不叫她们做，她们谁都不会去洗餐具，而我也很可能不会用适当的方式让她们来干活。要是我硬叫她们去干，家里就会爆发口角大战。
达德利老师：我们在教室里有规定，孩子们必须遵守这些规定并且明白到哪些是自己必须做的。那是我们对他们行为的最基本期望。她需要知道的是，你是那个掌权的人。
早上八点，库克一家才及时出门，但到了学校的时候，问题来了。
达德利老师：洛蕾塔不想直接在学校门口下车，所以她让母亲驶到停车场的角落里。
下了车后，洛蕾塔就避开老师，独自走进学校。不过，她躲不了达德利老师多久。11点半的时候，她就要上达德利老师的科技课。
达德利老师：好了，今早是怎么回事？因为我觉得你这么走掉了不是太礼貌。我要你解释一下我下车的地方和你下车的地方有什么分别。
洛蕾塔：因为太尴尬了。
达德利老师：什么，和我一起下车？还是说被开车送来学校？
洛蕾塔：对，和你一起下车。
达德利老师：好吧，请你在3点15分的时候到这里来找我，因为今天我要把你送回家。
但3点15分过了，洛蕾塔还是没有出现。达德利老师再等了半个小时后就放弃了，她直接去到洛蕾塔的家。
达德利老师：（对洛蕾塔的妈妈说）你知道洛蕾塔在哪儿吗？
妈妈：在她爸家。
达德利老师：好的。
妈妈：她决定了不想回家。她想做平常做的事情。你强迫不了她做她不想做的事情。
达德利老师直接驾车到洛蕾塔的爸爸家。她决心要把洛蕾塔带回家，并且将她的新规矩好好落实。
达德利老师：你没有来找我是什么原因？
洛蕾塔：我忘了。
达德利老师：真的吗？
洛蕾塔：是的。
达德利老师：现在你妈妈在家里很担心。她觉得自己管不住你了。
洛蕾塔：她才不会呢。她那样只是想让我难堪，她大多数时候都这样。
达德利老师：为什么她想让你难堪呢，洛蕾塔？
洛蕾塔：不清楚。她老是这么做的。她把事情往糟糕里说，然后说些不真实的事，遇上真的事，她又把它歪曲。但是她压力很大，然后就把所有问题都往我身上推。
达德利老师：她这么说过？还是你这么觉得？
洛蕾塔：她没说，是她说话的方式，就是把所有问题都往我身上推。
达德利老师：你有这种感觉多久了？
洛蕾塔：从妈妈和爸爸离婚后开始。
达德利老师：也就是差不多两年了。所以你很不开心。
洛蕾塔：是的。
洛蕾塔的父母分开之前，洛蕾塔一点问题都没有：在小学里，她是个表现良好、非常有前途的学生。
妈妈：真实的洛蕾塔是个可爱、有同情心、有想法的孩子——那才是我想要的洛蕾塔。我想她变回原来的样子。
翻译：未几