压力，对一个经营者来说，从来没像现在这么大过。 　　过去，引进高科技所达到的目的是人力的精简。很多重复性的规格化操作，改用电脑来做，于是人力成本可大幅度降低。例如金融界大量使用的电脑和网络，通过信息系统的帮助，客户服务人员可以迅速的掌握电话线上的客户状况。 Stress, for an operator, has never been greater than it is now. In the past, the goal of introducing high technology was to streamline manpower. A lot of repetitive normalization operation, use the computer to do, so manpower costs can be greatly reduced. For example, computers and networks that are widely used by the financial community can help customer service personnel quickly grasp the status of customers on the telephone line with the help of information systems.